Help Centre

How can we help you?

Find step-by-step guides, answers to common questions, and everything you need to get the most out of ScopeShift. Written in plain English for construction professionals.

Getting Started

Set up your account, invite your team, and create your first project in under 10 minutes.

  • Creating your account
  • Company setup
  • Inviting team members
  • Creating your first project
Read guide

Creating & Managing VOs

Learn how to create, track, and manage variation orders through every stage of the approval workflow.

  • Creating a new VO
  • VO statuses explained
  • Submitting for approval
  • Attaching photos and documents
Read guide

Managing Projects

Organise your work by project. Track progress, assign team members, and keep clients informed.

  • Creating a project
  • Project settings
  • Assigning team members
  • Project analytics
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Team & Permissions

Manage your team, set roles, and control who can see and do what across your organisation.

  • User roles explained
  • Inviting and removing users
  • Role-based access control
  • Two-factor authentication
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Billing & Subscriptions

Manage your subscription, update payment details, and understand what is included in each plan.

  • Subscription tiers
  • Upgrading your plan
  • Managing payment methods
  • Invoices and receipts
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Security & Privacy

How ScopeShift protects your data with enterprise-grade security, encryption, and GDPR compliance.

  • Data encryption
  • GDPR and your rights
  • Two-factor authentication
  • Data export and deletion
Read guide

Still need help?

Our support team is here to help. Get in touch and we will get back to you within one working day.